Motoquipe have over 20 years experience in the retail of car accessories. We are an Australian owned and operated company located in the city of Adelaide. Our Ebay store, stocks some of our best selling products For our full range, please visit our website which has over 10 thousand different products.

Payment is required within five days of sale. Payment can be made by Paypal or Bank Deposit.

Please Note: Paypal Payments made from your credit card or Paypal funds clear instantly - should you make a Paypal from your Bank Funds it can take 5-8 working days to clear, this will delay shipping.

We welcome direct bank deposit! Please quote your Ebay User ID as reference.

Our bank details are

Bank: Commonwealth Bank of Australia
Account Name: Motoquipe
BSB: 065-125
ACC: 10099580

We dispatch from our Adelaide warehouses every business day. Your order will be sent via Australia Post eParcel or Couriers Please. A tracking number will be emailed to you once the item has been sent. Your item can be tracked at www.auspost.com.au/track or www.couriersplease.com.au.

Once your order has been sent we will contact you by email.

Motoquipe recognises that customers need to feel assured and confident that the products they purchase are of merchantable quality.

Items sold are backed with a 12 month manufacturer's warranty. Items are warranted against faulty materials and workmanship provided that they are used for their intended purpose and the correct application is applied.

Refunds for items are at the discretion of Motoquipe.

Items returned must be in the original packaging. All returns must be must be packed securely for shipping. Buyer is responsible return shipping charges. Returns must be authorised by Motoquipe before goods can be returned.

Shipping and handling costs are non refundable.

Warranty on products does not apply to defects created by misuse, abuse or physical damage.

Return of goods if you change your mind:

Please contact us at via eBay messaging system within 60 days of receiving goods to organise a return.

Goods must be unused, with original packaging and tags, in new saleable condition.

Goods will be inspected upon arrival, and a full refund or a 105% store credit will be issued after approval.

Return freight is payable by customer.

Should returned goods fail to meet the above conditions, we will require the customer to pay for postage before returning the goods.

If you ordered the wrong product and would like an exchange:

Please contact us at via eBay messaging system within 60 days of receiving goods to organise a return.

Goods must be unused, with original packaging and tags, in new saleable condition.

Goods will be inspected upon arrival.

Return freight is payable by customer.

You have the choice of:

Express exchange:

Create a new order for the correct product and then receive a full refund or a 110% store credit on your returned item.

Regular exchange:

We can raise your new order once your item has been returned to us and processed. If the exchanged product is of a different value, we will contact you to organise payment of balance.

Motoquipe Customer Service (All enquiries)
If your query is really urgent, then you may contact us on the telephone number given below and we will respond to you immediately.
1300554288
For all other queries, please contact us via via eBay messaging system
262 Gilbert Street, Adelaide
South Australia 5000