Repair Service Odometer 1999 2000 2001 2002 Chevy Gmc Gm Escalade Tahoe Cluster on 2040-parts.com

What is this service?  We repair your odometer and "PRND21" indicator that commonly fades in and out. Please contact us first if your cluster does not turn on at all. We can repair bouncy or shaking gauges, install bright blue or white LED backlighting, and also program your GM cluster to your odometer mileage for additional costs. If you want to purchase a plug-and-play complete cluster we can do that too.

What happens when you click "buy it now"?

1) Pull the trim piece in front of the cluster away with your hand or a flat blade tool. Unscrew the four 7mm screws holding the cluster in.

2) Properly package your cluster by taking it to a FedEX or UPS store. You can also view our shipping recommendations here:
Tanin Auto Shipping Tutorial

Ship your item to our facility:
Tanin Auto Electronix
7012 State Road 31, STE 100
Racine, WI 53402

3) Our turnaround time is generally 1-3 business days after receipt.  Sometimes this is extended based on repair volume. Our office number is 262-456-4147 if you have questions.

After the repair, the cluster still does not work or is broken:

This repair will not solve air bag warning lights or messages unrelated to the cluster. If you plug the cluster in and it still does not work the problem exists outside of your cluster or the cluster was replaced at some point with the the wrong part number for your vehicle. We test and take pictures of every cluster that we repair. We do not ship clusters that are not functioning as they should.  

If you received a broken cluster it likely happened during shipping.  Call us so we can resolve the situation at 262-456-4147 between 9am-5pm central time.

Diagnostics, testing, and labor fee:  In the rare event that we are unable to repair your item we MAY charge a labor fee. We will ONLY do this if we spend a fair amount of time working on your cluster and we have prior consent.

The standard labor for clusters and large items is $69.99 plus return shipping (or the auction amount if lower)

The labor for small items and repairs valued between $10 and $50 is waived and you will only be charged for return shipping if you want the item back.

We are generally not able to repair an item is if someone else already attempted a repair and failed or if there is main board hardware or software damage, physical, internal electronic, or similar other damage.

If you do not want the item back, we will generally pay you the current core value for your item if it is an item we can use anything from before discarding it.